Terms and Conditions

These Terms and Conditions ("Terms") represent a legally binding agreement between two parties: COMPANY ("Company", "We", "Us", "Our") and you ("You", "User"). The Terms govern both your access to cs2skinloot.com ("Website") and our service of reselling Steam-supported virtual items ("Products") for computer games, such as weapons and skins.

Please note that by accessing or continuing to use our Website, regardless of whether you make any purchases, you confirm that you have read, understood, and accept these Terms in their entirety. This constitutes your binding agreement to all conditions contained herein.

These Terms work in tandem with our Privacy Policy ("Policy"), which sets forth the guidelines for processing your personal data during your use of the Website and any Product purchases.

Legal Age & Supervision Policy

The Website and Products are restricted to individuals aged 18 and above. Minors may only access these services under direct parental or legal guardian supervision. Parents/guardians are encouraged to actively monitor their children's online activities on our platform.

Account creation constitutes your confirmation that you: (a) are 18 or older and legally eligible to use our services, or (b) have obtained proper parental/guardian consent and supervision.

Intellectual Property Rights

The Website and all its content, including but not limited to code, interface, texts, images, animations, design, icons, audio, video, trade names, and other elements ("Website Content") are protected by worldwide intellectual property laws. All rights to the Website Content are owned or licensed exclusively by the Company.

You receive a limited right to access and use the Website Content for personal, non-commercial purposes only. Any reproduction, modification, distribution, republication, downloading, or creation of derivative works is strictly prohibited without our prior written authorization.

Product-specific intellectual property rights are addressed separately within these Terms.

Prohibited Conduct

Users are expressly prohibited from:

• Unauthorized use of the Website beyond its intended purpose;
• Violation of legal requirements, Terms of Service, or Privacy Policy;
• Actions that compromise Website stability or security;
• Exploitation of technical vulnerabilities;
• Unauthorized copying or modification of Website software;
• Use of automated data collection tools or systems;
• Infringement of intellectual property rights;
• User impersonation or multiple account creation;
• Any fraudulent or unlawful Website usage.

The Company maintains the right to seek all available legal remedies for violations of these provisions.

Account Creation and Management

Access to our Website requires an individual account for Product purchases. Authentication is exclusively through your Steam user account, provided by Valve Corporation. By using Steam authentication, you agree to comply with all Steam legal documentation. Please note that the Company operates independently from Valve Corporation and Steam services.

Upon your initial Steam sign-in, we automatically generate your Website account ("Account"). This Account enables Product purchases, balance management, and tracking of purchased Products. Each Steam user account is restricted to one corresponding Website Account.

Account creation through automated means, including bots, is strictly prohibited. Account sharing is not permitted unless explicitly authorized by the Company.

By signing in to the Website, you grant us authorization to access and utilize specific Steam user account information, including but not limited to your public Steam profile data and virtual item inventory. For comprehensive information about our data processing practices, please refer to our Privacy Policy.

Account Security and Responsibility

You bear full responsibility for:

• Maintaining Account security and password confidentiality;
• Restricting access to your Account;
• All activities conducted under your Account on the Website.

The Company disclaims liability for any losses or damages resulting from your failure to protect your password or Account. If you detect or suspect unauthorized Account access, please contact us immediately.

Account Restrictions and Termination

The Company maintains the right to suspend Account access in cases of suspicious, fraudulent, unfair, or harmful activities.

You may terminate your Account at any time by submitting a request through our "Contact Us" feature.

Products Offered

We provide Steam-compatible virtual items for use in computer games. All Products, including their descriptions and prices, are available on the Website. While we strive for maximum accuracy in our Product descriptions, we cannot guarantee that such descriptions are always accurate, complete, reliable, current, or free from errors.

We reserve the right to modify the Product catalog and adjust prices according to our business needs without prior notice.

All Products are intellectual property owned by Valve Corporation, its affiliates, or counterparties, and are protected worldwide by copyright and trademark laws. Your purchase of Products through the Website does not transfer any intellectual property rights to you.

Your purchase grants you a limited right to use the Products solely for their intended purpose as in-game assets, except where otherwise specified in these Terms or permitted by the intellectual property owners. Any modification or use of the Products beyond their intended purpose constitutes a violation of the intellectual property rights of Valve Corporation, its affiliates, and/or counterparties.

Purchases and Payments

To purchase Products, select your desired item and complete payment using your preferred payment method. All payments are processed by independent third-party services. This Website does not collect payment information such as credit card details; we only receive payment confirmation notifications.

You are responsible for complying with all applicable tax laws, including reporting and paying any taxes related to your Product purchases through the Website.

We will deliver your purchased Product to Your Account promptly, within 24 hours of receiving payment confirmation. Once delivered, you may transfer the Product to your Steam user account.

If payment is unsuccessful or declined by the payment service provider, we are not obligated to fulfill the purchase.

Products are classified as digital content not supplied on tangible media under Directive 2011/83/EU of the European Parliament and of the Council. By purchasing Products, you acknowledge and agree that you waive your right of withdrawal, and Products cannot be returned as specified in Article 16(m) of Directive 2011/83/EU of the European Parliament and of the Council.

If you experience any issues with a Product, please contact us immediately. We provide a 24-hour guarantee for Products that contain errors upon delivery to Your Account or do not match your purchase.

Refund and Return Policy

Users can add funds to their buyskinscs.com account in specific denominations (e.g., 10, 25, 50). These funds are then used to directly purchase in-game items from the site.

Refunds are generally not available for funds used in part or for any item purchased on cs2skinloot.com. Deposits may be eligible for a refund only in cases where an error occurred on our end.

To purchase items on our site, users must have a public Steam inventory, a valid trade link, and active Steam Guard enabled via email or mobile authenticator.

Purchases can only be made using the available balance in your account. To buy an item from the Skins Market, simply select it and click "Buy." The required amount will be automatically deducted from your balance. Please ensure you have sufficient funds before making a purchase.

To add funds to your account, click on your current balance and select "Add funds." Choose your preferred payment method, deposit amount, and enter your credit card details. Once verified, your funds will be added to your balance within a few minutes.

We do not charge any commissions for adding funds to your balance. The actual payment amount may be slightly higher due to currency conversion rates applied by the payment system. You can add funds using any currency. During the payment process, your currency will be converted into the buyskinscs.com balance currency for seamless transactions.

According to our site rules, refunds are typically only granted if no funds have been spent from the user's account. To request a refund, contact our technical support team at [email protected] with your account details. Refunds usually take up to 5 business days to process, although some payment methods may require longer. If you haven't received your refund within 5 days, please contact us for further assistance.

Withdrawals from your account generally take up to 5 business days to complete. Delays may occasionally occur during the withdrawal process.

Know Your Customer (KYC)

We prioritize platform security through a selective Know Your Customer (KYC) process designed to prevent illegal activities like fraud and money laundering.

Our KYC verification may be triggered when users:

• Execute high-value transactions that significantly deviate from typical platform usage;
• Demonstrate unusual account activity, including rapid trading, frequent large withdrawals, or irregular behavioral patterns;
• Operate multiple accounts in ways that suggest potential platform abuse;
• Use unverifiable payment methods or trigger security monitoring systems;
• Become involved in third-party transaction disputes;
• Show indications of illegal activities or Terms of Use violations.

When selected for KYC verification, you must submit:

• Government-issued identification (passport or national ID);
• Proof of current residential address (utility bills, bank statements);
• Verification of payment method ownership;
• Additional documentation to ensure regulatory compliance.

Failure to provide requested verification documents may result in:

• Temporary account suspension;
• Fund freezing;
• Transaction processing denial.

We handle all KYC-related information confidentially, using it exclusively for identity verification and legal compliance. Your privacy and data security remain our primary concern.

By using c2skinsloot, you acknowledge and accept these KYC requirements as essential safeguards for platform integrity and user protection.

Your Privacy

We are committed to processing your personal data lawfully, fairly, and transparently. For detailed information on how we handle your personal data, please refer to our Privacy Policy.

Applicable Law and Dispute Resolution

These Terms and Conditions, our Privacy Policy, and all relationships between you and us, including any contracts or agreements, are governed by the laws of the Republic of Cyprus. Any claims or disputes arising from these Terms, our Privacy Policy, or our relationship with you shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

We encourage you to contact us with any concerns regarding the use of the Website, product purchases, or any other issues. We will strive to resolve any issues through amicable negotiation.

If you believe your rights under applicable consumer protection laws have been violated, you can utilize the European Commission's Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr/) to find a solution. Alternative dispute resolution platforms may also be available in your country of residence.

Updates

The Company reserves the right to modify, amend, or update these Terms and Conditions at any time. Updated versions will always be posted on the Website. Please refer to the "Last Updated" date at the bottom of this page for the most recent revisions. Your continued use of the Website following any updates constitutes your acceptance of the revised Terms and Conditions.

Severability

If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions.

Links

The Website may contain links to other websites that are not under the control of the Company and are not covered by these Terms and Conditions. The Company is not responsible for the content of any third-party websites, the actions or omissions of their owners, or the content of third-party advertisements or sponsorships on those websites. Links to other websites are provided for informational purposes only. You access and use such links at your own risk.

Limitation of Liability

In no event, neither the Company, nor its owners, affiliates, contractors, or agents shall be liable to You or any third party for any direct or indirect lost profits or lost business damage, special, indirect, consequential, exemplary or incidental damages related to or arising out of the use or access the Website or purchase of Products. Nothing in this section is intended to limit our liability for damages to the extent caused by our own gross negligence or intentional or unlawful misconduct. Additionally, nothing in this section is intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.

Under no circumstances the total amount of our liability shall exceed the amount transferred by You for the last 12 months or EUR 200, whichever is greater.

Disclaimer

WE DO NOT GUARANTEE THAT THE WEBSITE, ITS CONTENT, OR THE PRODUCTS WILL BE ERROR-FREE, UNINTERRUPTED, OR DEFECT-FREE. WE ALSO DO NOT GUARANTEE THAT YOUR USE OF THE WEBSITE WILL PRODUCE SPECIFIC RESULTS. THE WEBSITE, ITS CONTENT, AND THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

THE INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. WE CANNOT GUARANTEE THAT ANY FILES OR DATA DOWNLOADED FROM THE WEBSITE WILL BE FREE OF VIRUSES, CONTAMINATION, OR DESTRUCTIVE FEATURES. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT LIABLE FOR THE ACTS, OMISSIONS, OR CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE.

YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND THE PURCHASE OF PRODUCTS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENT IS TO CEASE USING THE WEBSITE OR SUCH CONTENT. THIS LIMITATION OF LIABILITY IS AN INTEGRAL PART OF THE AGREEMENT BETWEEN US. WE ARE NOT RESPONSIBLE FOR THE CORRECT, ERROR-FREE, OR UNINTERRUPTED OPERATION OF ANY SERVICES PROVIDED BY VALVE CORPORATION, INCLUDING BUT NOT LIMITED TO STEAM.

User Support

For any questions or complaints regarding the Website, please contact us via email at [email protected]. We will make every commercially reasonable effort to respond to your inquiries as quickly as possible.

Effective Date: February 12, 2025