Privacy Policy
We ("Company") are committed to protecting your personal data and privacy rights. For any questions regarding this Privacy Policy ("Policy"), please contact us at [email protected] or our legal address.
By accessing and using the Website, you entrust us with your personal data. This Policy transparently outlines what personal data we collect, our purposes for collection, how we use your data, and your associated rights.
We recommend reviewing this Policy carefully as it governs all personal data collected through Website usage, Product purchases, and our communications via the Website interface and email.
This Policy is an integral component of our Terms and Conditions, supplementing its provisions. All terms used herein shall be interpreted according to our Terms and Conditions.
Responsibility for Your Personal Data Processing
Your personal data is primarily processed by the Company in accordance with this Policy. While we bear primary responsibility for data protection and privacy compliance, certain processing activities may involve third parties, as described in subsequent sections of this Policy.
The Company functions as a data controller pursuant to Regulation (EU) 2016/679 (GDPR) for all personal data processing activities described in this Policy. The GDPR establishes rules for protecting natural persons regarding personal data processing and movement.
What Types of Personal Data Do We Collect?
We adhere to the principle of data minimization and only collect personal data necessary for the purposes outlined in this Policy. The types of personal information we collect may include:
- Account Data: Collected directly from you or third parties to enable account creation and product purchases.
- Personal Data Collected from Third Parties: When you sign in through your Steam account, we receive your Steam ID, username, and user picture from Valve Corporation. This allows us to identify your Steam profile and access public information related to your Steam account, including your virtual item inventory.
Please note that we do not control or have any responsibility for how Valve Corporation uses your personal data. We encourage you to review their Privacy Policy.
- Personal Data Collected Directly from You:
- Your email address is collected for account registration.
- Upon sign-in, a unique Consumer ID is automatically generated for your account.
Automatically Collected Data: When you access and interact with the Website, we automatically collect:
- Your IP address and location information
- Information about your device (operating system, browser, screen resolution, time zone, language, device model/manufacturer)
- Browsing session data (pages visited, clicks)
- Referrer information (source of website visit)
- Cookie data (for more information, please refer to our Cookie Policy)
Transaction Data: Information regarding your deposits, product purchases, and withdrawals to your Steam account.
- Payment Data: Although we do not directly process payments, we receive payment information from our payment provider, including:
- Transaction ID
- Payment instrument used
- Your IP address
Contact Data: When you contact us through the Website or via email, we may collect:
- Your name
- Your email address
- Any other information you voluntarily provide
Cookies and Information Storage
Our website employs cookies to collect and store data. For comprehensive details on usage and cookie management, refer to our Cookie Policy
How We Use Your Data
| Purpose of processing | Categories of personal data used for the relevant purpose | The legal basis for processing |
| Providing You with access to the Website functionality | Data automatically collected, Cookie data | Legitimate interest (Article 6 (1)(f) of the GDPR) - ensuring complete Website functionality and access for users |
| Maintaining the correct operation and ensuring the security of the Website | Data automatically collected, Cookie data | Legitimate interest (Article 6 (1)(f) of the GDPR) - protecting against cyberattacks and external threats while ensuring proper Website function |
| Improving the performance of the Website | Data automatically collected, Cookie data | Legitimate interest (Article 6 (1)(f) of the GDPR) - analyzing and optimizing user interaction effectiveness |
| Communication with You in course of Your use of the Website | Contact data | Legitimate interest (Article 6 (1)(f) of the GDPR) - enabling communication with Website Users and the public |
| Registration and administration of Your Account | Account data | Performance of a contract - Account creation and management requires this data; contract cannot be concluded without it |
| To provide You with purchased Products | Account data Payment data | Performance of a contract (Article 6 (1)(b) of the GDPR) - fulfilling contractual obligations for product delivery and payment processing |
How long will we store Your personal data?
We will store your personal data only for the duration necessary to fulfill the purposes outlined in this Policy. In the event of any dispute, we will retain your personal data for the period required to resolve such dispute.
Data automatically collected:
We will store automatically collected Data for 14 (fourteen) months from Your last Website visit.
Account data and Transaction data:
We will maintain Your Account data and Transaction data only as long as required to provide account access. If You do not use Your Account for 6 (six) months, we will erase these data.
Contact data:
We will store Your Contact data solely for the duration of our communication. Once the purpose of communication is achieved, we will erase these data.
Payment data:
We will retain Your Payment data for up to 6 (six) years from the date of Product provision. This retention period supports consumer dispute resolution and addressing potential issues.
Cookie data:
The storage period for cookies is determined in the Cookie Policy according to the specific cookie type.
What are Your Privacy Rights?
Right to Access (Article 15 of the GDPR)
You have the right to obtain confirmation from us about whether your personal data is being processed. If so, you can request a copy of your personal data.
Right to Erasure (Article 17 of the GDPR)
You can request the removal of your personal data under the following circumstances:
- The data is no longer necessary for its original collection purpose
- You have withdrawn previous consent, and no alternative legal basis exists for processing
- We do not require the data for legal compliance
- The data has been processed unlawfully
- No legal restrictions prevent erasure
- Applicable law permits or requires data removal
Right to Object to Processing Based on Legitimate Interest (Article 21 of the GDPR)
You have the right to object to the processing of your personal data when such processing is based on our legitimate interest. Upon receiving your objection, we will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests and rights, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing (Article 18 of the GDPR)
You have the right to request that we restrict the processing of your personal data in the following circumstances:
- When you have objected to processing based on our legitimate interest, we will restrict processing pending verification of whether our legitimate grounds override your rights;
- When you have contested the accuracy of your personal data, we will restrict processing until we have verified the accuracy of the data;
- When the processing is unlawful, and you oppose the erasure of your personal data, requesting the restriction of its use instead;
- When we no longer need the personal data for processing purposes, but you require the data for the establishment, exercise, or defense of legal claims.
Right to Lodge a Complaint (Article 77 of the GDPR)
You have the right to file a complaint with the relevant supervisory authority if you believe that the processing of your personal data violates your rights under the General Data Protection Regulation (GDPR).
You can always contact us for any issue concerning the processing of Your personal data, including complaints.
Nevertheless, if you suppose that your rights under applicable data protection legislation have been violated, you can lodge a complaint either:
With the Commissioner for Personal Data Protection of the Republic of Cyprus (jurisdiction of our incorporation). The Website of the Commissioner http://www.dataprotection.gov.cy/; or
With the data protection authority of the country of Your habitual residence or place of work. You can find the list of all EU Data Protection Authorities on the Website of the European Data Protection Board https://edpb.europa.eu/about-edpb/board/members_en.
How Do We Exercise Your Rights?
We take data protection very seriously and have dedicated our support personnel to handle your requests regarding the rights stated above. You can always reach them at [email protected].
Do We Collect Information from Children?
Our Website is not intended for use by children, and we do not intentionally collect or process personal data from individuals under 18 years of age.
Will Your Personal Data Be Shared with Anyone?
To ensure the proper operation of the Website, we may share your personal data with third parties, including:
Our Contractors and Consultants: We may engage third parties to service the Website and transfer your personal data to them. We guarantee these parties have a contractual obligation to process your personal data in accordance with this Policy and applicable law.
Website Hosting Providers: We use hosting providers to host our Website on their servers. They may access your personal data, but only in encrypted form. Analytics and IT Service Providers: We use services from companies that help us analyze Website operation, your interactions, and monitor potential external threats. Our current providers include:
- Cloudflare (101 Townsend St, San Francisco, CA 94107, USA): Helps optimize Website operation and ensure protection. The United States does not provide an adequate level of personal data protection, so standard contractual clauses (SCC) apply to data transfer.
- Google (Google Ireland Limited, Dublin, Ireland and Google LLC, Mountain View, CA, USA): Provides Google Analytics and reCAPTCHA services. Standard contractual clauses (SCC) apply to data transfer due to U.S. data protection standards.
Cookie Policy
What are cookies?
Cookies are small data files stored on your computer or mobile device. These files contain specific information, such as your preferred language or site settings, which your browser may retransmit to us when you revisit our Website, depending on the cookie's lifespan.
Which cookies do we use?
he following table provides details about the type, purpose, and expiration time of each cookie we use.
| Name of the Cookie | Type | Expiration time | Purpose of use | Status |
| _ga | Analytics cookies | 2 years | Collect information on how visitors interact with the website to improve and enhance the user experience. | Optional |
| 1P_JAR | Analytics cookies | 1 month | Collect information on how visitors interact with the website to improve and enhance the user experience. | Optional |
| __cfduid | Security cookie | 1 month | Security feature deployed to protect the website. | Strictly necessary |
| uuid | Essential cookie | 1 month | Unique identifier to ensure the uniqueness of created applications, libraries, objects, components and services. | Strictly necessary |
| PHPSESSID | Essential cookie | Session | Helps identify your browser. | Strictly necessary |
How Can You Disable or Delete Cookies?
Essential and Security cookies are strictly necessary for technical reasons (Technically necessary cookies). These cookies do not require your consent.
Analytics cookies are optional. You can manage them through our cookie settings or by configuring your browser to reject cookies. Specific instructions can be found in your browser's manual. You can also delete existing cookies on your device at any time via browser settings. Here are management links for popular browsers:
Do We Make Updates to This Policy?
Yes, we will update this Policy as necessary to remain compliant with relevant laws. The current version will be posted on the Website, so please monitor all updates.